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The internal parts may make noises with the change in temperature. There is nothing wrong with it. After boiling, there are drops of water on the power plate. Is that okay?
If the resistance or the heating element is scaled, the heat produced is only partially transferred to the water for heating. On the other hand, scale favours the appearance of rust. Technical support Why does my kettle switch off before it has boiled? Kettle filters and filter holders are made of food-grade polypropylene (PP). Which material is used for the heating element at the bottom? It is depending the kettle size, never use even if the water is below the minimum line on the kettle window. Can I leave the remaining hot water after boiling in the kettle? Generally caused by scale build-up inside: read the instruction leaflet carefully on how to descale your kettle (depending on model). If the power cable is damaged, it should be replaced by the manufacturer, its after-sales service or a similarly qualified person to avoid any danger. Can I boil liquid other than water?To reduce water staining and prevent leakage from the kettle tipping over, we recommend that you empty the kettle after use. Maintenance and cleaning Does my heating element need special care?
You can only use water in the product. If you boil liquids other than water, it may result in leakage, spillage or damage. Can I boil mineral water? The white traces will disappear after a few seconds and there is no risk to the proper functioning of the screen. Always be aware while the appliance is operating, paying special attention to the steam coming out of the spout, which is very hot. The integrated software manages the On/Off operation of the electronic board periodically when the water temperature exceeds at least 80°C. What should I do if my appliance is not working?Simply wipe the outside with a clean cloth (with a drop of vinegar if necessary) and descale the inside. Never use abrasive products, scouring powder, detergents or other maintenance products because they may discolour the plastic. Take care never to put the kettle, power cord plug or electrical base in water ! How do I descale my kettle? It may look like there is more space for water, but if you put in over the maximum it was designed for, it may leak when the water boils. Please do not overfill the kettle. What is the minimum amount I can boil in ml? This can be due to the high efficiency element design which heat the water. Why is my kettle leaking?
You may have overfilled the kettle causing water to either leak down the outsides of the kettle when boiling or water to get into the internal steam vent which means water will appear at the base of the kettle on the work surface. Only ever fill your kettle up to the Maximum mark. Also the condensation on the lid may have dripped down on to the work surface. The cord won't come out. Also pay attention to the fact that the body of a stainless steel kettle becomes very hot during operation. Do not touch the kettle other than by the handle. Descale regularly, preferably at least once a month and more often if you live in a very hard water area. Yes: never rub the heating element with a cloth or any abrasive material. Descaling is quite enough to clean it. How can I clean the scale filter in my kettle? Push the on/off switch and after about 15 minutes the kettle will automatically reset itself and start to boil. Why has my plastic kettle discoloured?
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Immediately after boiling, the sensor that automatically turns the power off will be hot, and the power switch may not operate. Wait until the sensor has cooled and then try again. After removing the electrostatic film, there are white marks on the LCD screen when the kettle is first plugged in (depending on the model). Electric kettles are designed to turn off when they sense steam. This steam may condense and drops of water may fall from the bottom of the handle. This is not a fault. It will also not cause any fault with your kettle. The power switch doesn't work. If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution. How to better use my product My kettle does not turn off. The bodies of stainless steel kettle are made of food-grade stainless steel (SUS304). Where can I dispose of my appliance at the end of its life span?
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